Areama Documentation
All in One Support Button for WordPress
All in One Support Button for WordPress
  • Introduction
  • Plugin installation
    • Download the plugin
    • Add a plugin to your site
  • Plugin configuration
    • General settings
    • Button settings
    • Menu settings
    • Integration settings
      • Twilio
      • Telegram
      • OneSignal
      • Google reCaptcha v3
      • PerfexCRM
    • Forms
    • Email templates
    • Prompt settings
    • Live Chat Integration
      • Tawk.to
      • Crisp
      • Intercom
      • Facebook Customer Chat
      • VK community messages
      • Zendesk chat
      • Zalo chat widget
      • Live helper chat
      • Smartsupp
      • LiveChat
      • LiveChat Pro
      • LiveZilla chat widget
      • Tidio
      • Jivosite
      • Zoho SalesIQ chat widget
      • FreshChat chat widget
      • PhpLive chat widget
      • Paldesk chat widget
    • Prompt messages
    • Menu items
    • Callback requests
    • Email requests
    • Export import
    • Plugin activation
  • Changelog
  • Troubleshooting
  • FAQ
  • Support and updates
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  1. Plugin configuration

Prompt settings

PreviousEmail templatesNextLive Chat Integration

Last updated 2 years ago

Prompts are simple automated messages that attract customer attention. Prompts will displays automatically when the visitor visits your site.

Let's take a look at the options:

  • Position - the position of the prompt message bubble. Can be:

    • Above the button

    • Aside from the button

  • Delay first message - a time before showing first message typing.

  • Loop messages - infinite loop all messages.

  • Close last message - close the last message automatically. Applicable if Loop messages is off.

  • Typing time - a time while typing imitation is showing.

  • Message time - a time while the message is showing.

  • Show after closed - when to show a prompt message again if the prompt bubble is closed:

    • 0 - prompt messages will be shown again at the next browser session.

    • -1 - prompt messages will be shown on each page reload.

    • Custom integer value - prompt messages will be shown again after X minutes after the prompt bubble is closed.

Please note that the prompt bubble can be closed in a few ways:

  • By customer - when a customer closes it via the close button

  • If the Close last message option is active and the last message appears.

  • When the main button menu is opened.

Prompt settings - plugin settings